State of the Hospital-Danville Regional Medical Center: Local media coverage of Feb 6 Council meeting

Wednesday, February 7, 2007

Local media coverage of Feb 6 Council meeting

Register & Bee
"Council Grills Hospital CEO"
http://www.registerbee.com/servlet/Satellite?pagename=DRB/MGArticle/DRB_BasicArticle&c=MGArticle&cid=1149193067659

WAKG
"A year-and-a-half after Danville Regional Medical Center was purchased by Lifepoint, there have been four permanent and interim CEO’S at the hospital. That was one of the issues pointed out last night as City Council held an hour-long Q-AND-A with current hospital CEO Art Doloresco. He focused on positive recent changes at the hospital…most notably, their six-month emphasis on the Emergency Room. Doloresco says they’ve cut the average ER wait time in half. He says DRMC also scored well in a recent patient satisfaction survey, and have committed more than 26 million dollars to capital improvements at the hospital. But Councilman Pete Castiglione says the problems run deeper than that. He claims a previous CEO lied to city leaders, and suggested it would take some time to rebuild trust. Others were concerned that the hospital’s staff, particularly the nurses, were overworked. And they worried that the public has lost confidence in the hospital."

4 comments:

Anonymous said...: "'We’re committed to Art and Art is committed to us,' Judy added."

"Committed" ?! -- 4 CEO's in a year and a half! What ELSE are they "committed" to?!

It's just further indication of insanity. Maybe they should be committed.; February 7, 2007 at 10:01:00 AM EST
Anonymous said...: Geez, guys......yes it wasn't good prior to LifePoint, but don't point fingers just there.
The last CNO (Grossman) was so far removed from nursing operations for years that during his tenure NURSING S-L-I-D downhill so fast it couldn't be measured!; February 7, 2007 at 1:14:00 PM EST
Anonymous said...: get a life ashby is the dealmaker docs hate him nurses hate him he tricked everyone. hold a fundraiser and get this man a van to move to anywhere!!!!!!!!!!!; February 8, 2007 at 9:39:00 PM EST
Anonymous said...: Big Ben Davenport is the real ring leader...Ashby is the puppet.; February 10, 2007 at 2:42:00 PM EST

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Letter to Employees, February 7, 2007

Dear DRMC Associates, Physicians and Volunteers: Thank you for all your efforts to provide healthcare to the citizens of the Dan River Region. Providing healthcare, saving lives, and improving the quality of the lives of our friends, family and neighbors is a high calling, and you are answering that call each and every day. Delivering on the high expectations of those we serve is a tremendous responsibility, shared by everyone – physicians, nurses, technical and support staff, volunteers, managers and administration. It’s no secret that to be successful in meeting this responsibility, we must work together. We have seen in our Emergency Department the good things that can happen when staff, physicians and management work together effectively. The reduction in wait times and fewer patients leaving without treatment are ample proof. You should all be proud of this accomplishment. It is our hope that all of us on the hospital team, and indeed the entire community, can come together around Danville Regional and make it a source of genuine pride and positive economic activity for this area. Coming together is way overdue. When Mr. Bill Carpenter, CEO of LifePoint and three other corporate officers were in our hospital in January, they openly apologized for mistakes made at the onset of the hospital sale. Knowing what they know at this point in time, they would have definitely done things differently. LifePoint has committed the support and resources needed to make DRMC a hospital of which we all can be proud. In addition, we, as leaders in different areas of the hospital, commit our time and energy to that same goal. The important thing to remember is that on one person or small group can make this hospital successful. It will take the support and commitment of every single one of us who are connected to DRMC in any way. We need your help to make this happen. Going forward won’t be easy. Any organization of this size and complexity has issues. But it is time to move on, and move ahead. Constructive suggestions are always OK, and in fact welcomed, because there is almost always more than one “right way” to accomplish goals. Bitter, destructive criticism isn’t OK. There’s a reason they call it “holding grudges,” because the only person who feels bad is the one holding them. It’s time for us to let these go. Good things can happen if we channel our energies on positive activities. Never has this been more important than now. During 2006 and 2007 $26 million is being invested to create some good things – the build out of the 5th and 6th floors, the new radiation/oncology equipment, addition of PACS and a new state of the art CT machine. These improvements, coupled with your caring approach, will provide better, more complete care for our patients, close to home. Recent patient satisfaction scores have improved, and will continue to improve as long as we focus our efforts on providing the best care for our patients and support for each other. We also fully recognize the importance of improving staff and physician satisfaction, and the positive impact this will have on the patients we serve. We also have a big challenge that will require everyone’s best – our Joint Commission accreditation review, which will occur sometime in the next couple of months. When you think about it, it is not a stretch to say that the lifeblood of this community is dependent upon Danville Regional maintaining Joint Commission accreditation. Joint Commission accreditation is a key to the continued success of one of the largest employers in the region, and the place where the majority of our citizens come to receive healthcare. An accredited hospital makes the community more attractive for residents who already are here, and also for those people and their employers who are looking for a good place to live, work, play and invest. It also directly impacts the livelihood of all associates and physicians. We need to place a tremendous amount of importance and urgency around preparing for Joint Commission, because accreditation is vital to all of us. While some might think loss of accreditation hurts LifePoint, the real losers are those of us who live and work in this community. We must join together to protect one of our most valuable community assets. Our region’s economic recovery depends on it. So we go back to our original points: we are fortunate to be in a position to serve others, which is a tremendous responsibility we accept every day. All of us want to make this a better place to work, and a better place for our neighbors to receive treatment. We are committed to supporting you and know that together we will make DRMC the very best it can be. We appreciate each of you. Sincerely, Dr. Betty Jo Foster Chairman, DRMC Advisory Board Arthur M. Doloresco President/ CEO Richard A. Smith, M.D. Chief of Staff

State of the Hospital-Danville Regional Medical Center

Wednesday, February 7, 2007

Local media coverage of Feb 6 Council meeting

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Letter to Employees, February 7, 2007