Thursday, March 8, 2007

Taking the message to the people

Hospital CEO speaks to seniors about mistakes, changes
Art Doloresco announced that there will be a groundbreaking next week for a vault at the Radiation Oncology Center.
Register & Bee
Thursday, March 8, 2007
DANVILLE - After speaking to a group of senior citizens gathered Wednesday at Ballou Recreation Center, Art Doloresco said he wished he could spend all his time in those types of meetings.
The seniors had come together for their weekly luncheon and to hear Doloresco, chief executive officer of Danville Regional Medical Center, talk about the mistakes the hospital has made since LifePoint purchased it in 2005 and to assure them that the hospital cares about them as much as their doctors and nurses do.
“There have been a lot of changes,” he said, “and some of them, frankly, weren’t that good, but now we’re backtracking and trying to change that.”
Doloresco cited the opening of the fifth floor of the Landon Wyatt Jr. Tower and the future opening of the sixth floor of the tower as positives.
“When we’re finished, all the patient care from the old part of the building will be in a new environment, which is better for the patients and staff,” he said.
Doloresco also announced that there will be a formal groundbreaking next week for a vault at the Radiation Oncology Center, which will house a new linear accelerator to better treat cancer patients.
He credited the teamwork at the hospital for bringing about improvements in the Emergency Department, where wait times and the number of patients who leave without being seen have decreased.
“The entire effort was a team effort,” Doloresco said. “We have some really great people.”
Citing a change in an old policy as a positive, he said that until recently applications for employment were not taken on Fridays, but that has now been changed.
“I’ve seen hospitals in much worse situations, but this one is very resilient and has people who work very hard,” Doloresco said.
He admitted that there are times when Danville Regional is short on nurses, but said the hospital is “beefing up the staffing to cover as many situations as we can.”
“We have probably had 80 to 85 nurses leave, but we have recruited 50 to 60,” Doloresco said.
The audience had very few questions for Doloresco, although one person complimented the hospital on new pre-admission procedures and one complained about a food tray that couldn’t be reached.
Doloresco said the same problem with a tray happened recently in his father’s room, and he said if that ever happened again at Danville Regional to call and let him know.

18 comments:

Anonymous said...

"Backtracking"
That's probably not the word that John Lambert wanted him to use.

Anonymous said...

What's this about Doloresco's father being in a room and having trouble with his tray? Did Artie say where his father is, or where this room is, or even where the tray is? Very confusing, unless this is just one of Artie's little tricks for "bonding" with his patients.

Anonymous said...

YOU PEOPLE GRIPING AND CRITICIZING HAVE TO ADMIT THAT THIS NEW MANAGER GOING TO SEE THE SENIOR CITIZENS SHOWS LIFEPOINT IS GOING IN THE RIGHT DIRECTION. IT SHOWS HE CARES, AND IT SHOWS THE MEN AT THE BANK MADE A GOOD DECISION TO SELLING THE HOSPITAL.

Anonymous said...

Let's take a minute to separate the business man from the person and offer condolensces to Art on the loss of his father last week.

Anonymous said...

ALL CAPS, What kind of logic are you using? The hospital is short staffed, struggling with accredidation, physicians are getting priveleges at other hospitals, expenses are higher than in LifePoints history due to outsourcing, letters to the editor run 10-1 against the sale, city council has appointed a citizens review committee, the ugly truth about what lifepoint has done at other hospitals is becoming more and more evident, Yet you equate one visit to a senior citizens group as "moving in the right direction". And with all of the problems listed above you consider this one visit as enough evidence to prove the boys at the bank made the right decision? You my friend must either be from LifePoint or are One of the five. Ask the folks at Palo Verde if a visit to the senior ciyizens there would have saved their hospital.

Anonymous said...

Who is the "company man" (or woman) that YELLS ALL OF THE TIME.
Read strategy and tactics and you will know why Artie went to see them.
Also read the Canadian study on the effects of Non profits going profit in the US . Canada found out that it was a BAD idea and
maintained all facilities should be, and will be, NON- profit.
There are numerous american studies with the same conclusion, and none to the contrary.

Anonymous said...

Now is a time for patience and clear vision. When we see evidence of things getting better, we should stand up and be supportive. Art Deloresco is not a bad guy just because he mentioned something that his father experienced. It is silly even to bring it up. The man is trying to do something. We should be trying to help him instead of making fun of him.

Anonymous said...

Where's the evidence of things getting better? Come on, a visit to the senior citizens changes squat about how the hospital is being operated and people are being treated. Wonder if he explained to the seniors whether or not the hospital was accredited? He sure hasn't offered any information to the folks that were working for it.

Anonymous said...

I DONT YELLAND AMNOT COMPANY MAN. I DONT SEE HOW YOU CAN WRITE ALL THIS THINGS ABOUT GOOD PEOPLE AND GET AWAY WITH IT. I WENT TO CANADA ONE TIME AND GOT SICK AND IM LUCKY TO GET BACK ALIVE. I WILL TAKE OUR HOSPITAL ANY DAY IF THE WEEK.

Anonymous said...

When you type in all caps its considered yelling. Have you found one mistruth in whats been posted on here? We do still have a good hospital, because the people left care enough to work the extra hours and cover for the shortages...that can't and won't last forever.

Anonymous said...

GLAD TO KNOW YOU LIKE ALLCAPS. SOME OF YOU NEED YELLING AT AND YOU STILL DONT HEAR

Anonymous said...

Maybe we hear but just don't agree.

Anonymous said...

Personally, I like the all caps thing...it helps me notice which posts aren't really going to contribute anything to the discussion. Saves time that way.

Anonymous said...

Exactly! It's the same post over and over anyway.

Anonymous said...

I agree , We can just ignore the all caps.
Anyway what's the secret with accreditation either we are or not, obviously some spin.
What is upsetting is that a commission that is supposedly impartial will withold information that the public relies on. If Mr. Doloresco's father had a problem, even though he's not here,He, or anyone else should use the call bell, that's what it's for .
Don't complain to Art he can't fix the problem with a food tray that's absurd. The problem with things not getting done is the 20 year backward step that Lifepoint has caused in DRMC, and of course, the destruction of staffing to pay for his and the rest of the CEO's COO's etc.'s HUGE bonuses.
They produce nothing,create nothing and afford no service They are leeches. A nonprofit board is better, as any large non-profit agency can attest.Of course the board that is used has to have ethics and morals, not like the "Boys at the bank".

Anonymous said...

Regardless of the outcome at DRMC, whether we get the hospital back or not, we do NOT need to forget how the boys at the bank threw their weight around to get what they wanted. They went through all the Tobacco payout money they could get their hands on, they are funneling money from the Stuart James Grant Foundation to local charity organizations, which are then told to donate the money to the Institute of Higher Learning(because it was not named in her will) and then they turned the hospital into the maximum amount of money they could. By putting themselves in charge of that money, I feel sure that money is also destined to go to the Institute. Of course they gave out some token donations and appointed some token additional board members to keep themselves looking good. Let us never forget what these five "men" have pulled over on us. Even now when the community is taking a hit with second rate hospital care, these five "men" sit silently, smuggly and sanctimoniously above the rest of us. They are even hiring a yes man CEO to run the foundation at a cost to the fund. They will still be pulling the purse strings so why burn the money hiring a front man? Citizens of Pitts. Co., Caswell Co. and Danville please do not forget.....Dixie Doss

Anonymous said...

Dixie's right. I've even heard rumors (for what rumors are worth) that there were offers on the table from nearby non-profit hospitals. These offers weren't as high as LifePoints, but wouldn't it have been nice if the "boys" had brought the offers before a community forum and asked for feedback from the community, staff, and physicians. It is obvious they could have done some more homework on the eventual buyer.

Anonymous said...

Yes, it is true. The board had offers from others but the money just wasn't good enough for them! I do not understand why these men have not been held accountable for their actions in selling our healthcare down the river. (Well as long as they got what they wanted - their money from the highest bidder, for their prize possession - The Institute) I have not seen one piece of evidence that proves to us that they (the boys at the bank - BATB) did any due deligence on LFPT. Any digging at all into LFPT's past would have revealed this would be a train wreck waiting to happen. Why have we not read any articles in the Register and Bee as to why they chose LFPT and not Moses Cone (by the way, a not for profit hospital). Why were they not asked why it was necessary to take their secret trip to Vegas and discuss our hospital sale. I really think it would make for an interesting 20/20 investigation (since they are not controlled by Dr. Bob). All you will need to do is follow the money and you will get your answers. The entire community should rise up and force them to give the dirty money back to LFPT and allow a Citizens Committee along with the BATB to make a decision that is in the best interest of the welfare of our entire community. The BATB always speak of how they are doing so many wonderful things to better our economy. Well, guess what, much needed industry will not even look at Danville until this disaster is fixed. We must join together with Coy Harville, Dixie Doss, Danville City Council, the Physicians and Nurses to stand as one and FORCE CHANGE!!!