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- DRMC's "Here for our community" site
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- DRMC Wikipedia
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- Nashville Biz Journal
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Blog Archive
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2007
(182)
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March
(21)
- Hospital is people's business
- Yin and Yang
- "A Change for the Worst"
- Citizens Commission website update
- Citizens Commission website....public comments dis...
- "A lost opportunity"
- New letters to the editor posted (Mar 16)
- "Probe cites hospital weak spots"
- Now available...Citizens Commission Website!
- "Preliminary Denial of Accreditation"
- Don't forget...
- Accreditation countdown...
- "Second verse...same as the first...."
- Time to make your voice heard...
- Taking the message to the people
- What do you think? Should we make this our new slo...
- Letter to the Editor - "Not all that much longer?"
- Citizens Committee Named
- So, what's new at the foundation?
- Three weeks...
- Take a break...
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March
(21)
Letter to Employees, February 7, 2007
Dear DRMC Associates, Physicians and Volunteers:
Thank you for all your efforts to provide healthcare to the citizens of the Dan River Region. Providing healthcare, saving lives, and improving the quality of the lives of our friends, family and neighbors is a high calling, and you are answering that call each and every day. Delivering on the high expectations of those we serve is a tremendous responsibility, shared by everyone – physicians, nurses, technical and support staff, volunteers, managers and administration.
It’s no secret that to be successful in meeting this responsibility, we must work together. We have seen in our Emergency Department the good things that can happen when staff, physicians and management work together effectively. The reduction in wait times and fewer patients leaving without treatment are ample proof. You should all be proud of this accomplishment.
It is our hope that all of us on the hospital team, and indeed the entire community, can come together around Danville Regional and make it a source of genuine pride and positive economic activity for this area. Coming together is way overdue.
When Mr. Bill Carpenter, CEO of LifePoint and three other corporate officers were in our hospital in January, they openly apologized for mistakes made at the onset of the hospital sale. Knowing what they know at this point in time, they would have definitely done things differently. LifePoint has committed the support and resources needed to make DRMC a hospital of which we all can be proud. In addition, we, as leaders in different areas of the hospital, commit our time and energy to that same goal.
The important thing to remember is that on one person or small group can make this hospital successful. It will take the support and commitment of every single one of us who are connected to DRMC in any way. We need your help to make this happen.
Going forward won’t be easy. Any organization of this size and complexity has issues.
But it is time to move on, and move ahead. Constructive suggestions are always OK, and in fact welcomed, because there is almost always more than one “right way” to accomplish goals. Bitter, destructive criticism isn’t OK. There’s a reason they call it “holding grudges,” because the only person who feels bad is the one holding them. It’s time for us to let these go.
Good things can happen if we channel our energies on positive activities. Never has this been more important than now.
During 2006 and 2007 $26 million is being invested to create some good things – the build out of the 5th and 6th floors, the new radiation/oncology equipment, addition of PACS and a new state of the art CT machine. These improvements, coupled with your caring approach, will provide better, more complete care for our patients, close to home.
Recent patient satisfaction scores have improved, and will continue to improve as long as we focus our efforts on providing the best care for our patients and support for each other. We also fully recognize the importance of improving staff and physician satisfaction, and the positive impact this will have on the patients we serve.
We also have a big challenge that will require everyone’s best – our Joint Commission accreditation review, which will occur sometime in the next couple of months. When you think about it, it is not a stretch to say that the lifeblood of this community is dependent upon Danville Regional maintaining Joint Commission accreditation.
Joint Commission accreditation is a key to the continued success of one of the largest employers in the region, and the place where the majority of our citizens come to receive healthcare. An accredited hospital makes the community more attractive for residents who already are here, and also for those people and their employers who are looking for a good place to live, work, play and invest. It also directly impacts the livelihood of all associates and physicians.
We need to place a tremendous amount of importance and urgency around preparing for Joint Commission, because accreditation is vital to all of us. While some might think loss of accreditation hurts LifePoint, the real losers are those of us who live and work in this community. We must join together to protect one of our most valuable community assets. Our region’s economic recovery depends on it.
So we go back to our original points: we are fortunate to be in a position to serve others, which is a tremendous responsibility we accept every day. All of us want to make this a better place to work, and a better place for our neighbors to receive treatment. We are committed to supporting you and know that together we will make DRMC the very best it can be. We appreciate each of you.
Sincerely,
Dr. Betty Jo Foster
Chairman, DRMC Advisory Board
Arthur M. Doloresco
President/ CEO
Richard A. Smith, M.D.
Chief of Staff
10 comments:
According to my department head...we were fully accredited...
Can anyone clarify whether Duke is really pulling out of the heart center at DRMC? Rumors on the street indicate that LifePoint believed it would become a losing proposition money-wise and corked it off.
The CVICU is still training heart RN's so ......
If everything is fine and dandy with the Joint Commission accreditation; why did Mr CEO request that he be the only person in the room at the exit interview? Why did he immediately BLOCK everyone off of the Joint Commission website that had access to see the report when it comes out?
It's time that he step up; act like a leader (if it's possible) and be HONEST with the employees and the city. His double talk will only last him so long.
we were told by Art that we passed. that is the only word we have heard.
There is something I do not understand. If LP is so concerned about money then why did they let the large number of nurses go and then have to bring in temps at twice the price.
We have been told that the people who got us into this trouble have gone so why arn't things getting better.
Since we aren't getting any official word here at DRMC, I guess we'll have to watch this website to find out whether we passed it or not.
http://www.qualitycheck.org/qualityreport.aspx?hcoid=4718
Any official word yet?
It will be published 45 days after the inspection on Jt. Comm.'s website.
When did the Joint Commission finish up? Is 45 days April 1?
Somewhere in the second week in April. Good one though, April Fools' Day!!!Amused
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