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Blog Archive
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2007
(182)
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March
(21)
- Hospital is people's business
- Yin and Yang
- "A Change for the Worst"
- Citizens Commission website update
- Citizens Commission website....public comments dis...
- "A lost opportunity"
- New letters to the editor posted (Mar 16)
- "Probe cites hospital weak spots"
- Now available...Citizens Commission Website!
- "Preliminary Denial of Accreditation"
- Don't forget...
- Accreditation countdown...
- "Second verse...same as the first...."
- Time to make your voice heard...
- Taking the message to the people
- What do you think? Should we make this our new slo...
- Letter to the Editor - "Not all that much longer?"
- Citizens Committee Named
- So, what's new at the foundation?
- Three weeks...
- Take a break...
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March
(21)
Letter to Employees, February 7, 2007
Dear DRMC Associates, Physicians and Volunteers:
Thank you for all your efforts to provide healthcare to the citizens of the Dan River Region. Providing healthcare, saving lives, and improving the quality of the lives of our friends, family and neighbors is a high calling, and you are answering that call each and every day. Delivering on the high expectations of those we serve is a tremendous responsibility, shared by everyone – physicians, nurses, technical and support staff, volunteers, managers and administration.
It’s no secret that to be successful in meeting this responsibility, we must work together. We have seen in our Emergency Department the good things that can happen when staff, physicians and management work together effectively. The reduction in wait times and fewer patients leaving without treatment are ample proof. You should all be proud of this accomplishment.
It is our hope that all of us on the hospital team, and indeed the entire community, can come together around Danville Regional and make it a source of genuine pride and positive economic activity for this area. Coming together is way overdue.
When Mr. Bill Carpenter, CEO of LifePoint and three other corporate officers were in our hospital in January, they openly apologized for mistakes made at the onset of the hospital sale. Knowing what they know at this point in time, they would have definitely done things differently. LifePoint has committed the support and resources needed to make DRMC a hospital of which we all can be proud. In addition, we, as leaders in different areas of the hospital, commit our time and energy to that same goal.
The important thing to remember is that on one person or small group can make this hospital successful. It will take the support and commitment of every single one of us who are connected to DRMC in any way. We need your help to make this happen.
Going forward won’t be easy. Any organization of this size and complexity has issues.
But it is time to move on, and move ahead. Constructive suggestions are always OK, and in fact welcomed, because there is almost always more than one “right way” to accomplish goals. Bitter, destructive criticism isn’t OK. There’s a reason they call it “holding grudges,” because the only person who feels bad is the one holding them. It’s time for us to let these go.
Good things can happen if we channel our energies on positive activities. Never has this been more important than now.
During 2006 and 2007 $26 million is being invested to create some good things – the build out of the 5th and 6th floors, the new radiation/oncology equipment, addition of PACS and a new state of the art CT machine. These improvements, coupled with your caring approach, will provide better, more complete care for our patients, close to home.
Recent patient satisfaction scores have improved, and will continue to improve as long as we focus our efforts on providing the best care for our patients and support for each other. We also fully recognize the importance of improving staff and physician satisfaction, and the positive impact this will have on the patients we serve.
We also have a big challenge that will require everyone’s best – our Joint Commission accreditation review, which will occur sometime in the next couple of months. When you think about it, it is not a stretch to say that the lifeblood of this community is dependent upon Danville Regional maintaining Joint Commission accreditation.
Joint Commission accreditation is a key to the continued success of one of the largest employers in the region, and the place where the majority of our citizens come to receive healthcare. An accredited hospital makes the community more attractive for residents who already are here, and also for those people and their employers who are looking for a good place to live, work, play and invest. It also directly impacts the livelihood of all associates and physicians.
We need to place a tremendous amount of importance and urgency around preparing for Joint Commission, because accreditation is vital to all of us. While some might think loss of accreditation hurts LifePoint, the real losers are those of us who live and work in this community. We must join together to protect one of our most valuable community assets. Our region’s economic recovery depends on it.
So we go back to our original points: we are fortunate to be in a position to serve others, which is a tremendous responsibility we accept every day. All of us want to make this a better place to work, and a better place for our neighbors to receive treatment. We are committed to supporting you and know that together we will make DRMC the very best it can be. We appreciate each of you.
Sincerely,
Dr. Betty Jo Foster
Chairman, DRMC Advisory Board
Arthur M. Doloresco
President/ CEO
Richard A. Smith, M.D.
Chief of Staff
13 comments:
hmmm...as much as Arthur likes to have his name in print...wonder if anyone has tried to contact him from the paper for a report?
Sources say, we're in deep pooo...
Be a good time for the citizens group or city council to put the proverbial "foot down"! There is no way an agency that is so hardcore on paperwork is this incompetent.
Smells like a spin job.!
Or it could be he is holding it in his hip pocket to release with some anticipated "BAD" news. One of those, "I have god news and bad news". Something to soften the sting.
Wake up. It's gonna be good news and it will be released tomorrow night at the commission meeting.
Makes sense, leave your employees in the dark and save good news for when it best serves you. Meanwhile let yor employees accept job offers elsewhere because they have no clue whats going on with their employer.
Stay tuned fans. Rumor has it that a change may be afoot for one in the hierarchy at DRMC.
Could it be Wild Bill?
Or, maybe Dan-the-Man?
Or even, the Art-ful Dodger?
Just a rumor for now. Cannot verify or validate, so don't bet money you can't afford to lose at this time.
Dunno, but anyone watching Jess Judy with Arty knows from Jess' body language that his confidence in him is low. He can't help squirming when Doloresco talks. Or maybe he has fleas or someting.
Is it just me, or does Ruth actually "get it"?
Hopefully she will still be there when the dust clears. I think she understands the situation and the limitations that have been put on us.
Heard from some today that Art had told them personally that we were accredited.They said he came through their dept. a week ago saying so and thanking them.
The official word from the Joint Comm is basically it takes from 30-120 days to render an opinion and the website is updated daily.
It takes that long before results are available online for public viewing.
Know for a fact that once again Arthur has put a spin on our accreditation...he is actively minimizing the results!!
Some even say, "Art is lying again".
How many ways can you spin this?
HAccredited is awarded to a health care organization that is in compliance with all standards at the time of the on-site survey or has successfully addressed requirements for improvement within 90 days following the survey.
Provisional Accreditation is awarded to a health care organization that fails to successfully address all requirements for improvement within 45 days following the survey, or fails to achieve an appropriate level of sustained compliance. (Prior to 2004 Provisional Accreditation had the same meaning as Preliminary Accreditation described below.)
Conditional Accreditation is awarded to a health care organization that is not in substantial compliance with the standards, as usually evidenced by a count of the number of standards identified as not compliant at the time of survey. The organization must remedy identified problem areas and subsequently undergo an on-site follow-up survey.
Preliminary Denial of Accreditation results when there is justification to deny accreditation to the organization as usually evidenced by a count of the number of non-compliant standards at the time of survey. The decision is subject to appeal prior to the determination to deny accreditation; the appeal process may also result in a decision other than Denial of Accreditation.
Denial of Accreditation results when a health care organization has been denied accreditation. All review and appeal opportunities have been exhausted.
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